{"id":9113,"date":"2024-03-08T01:58:48","date_gmt":"2024-03-08T00:58:48","guid":{"rendered":"https:\/\/weneos.com\/contact-us\/"},"modified":"2024-10-20T21:07:34","modified_gmt":"2024-10-20T19:07:34","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/weneos.com\/en\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"

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Contact us<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ make_equal=”on” _builder_version=”4.24.0″ _module_preset=”default” max_width=”1800px” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.2″ _module_preset=”_initial” header_3_font=”Inter|700|||||||” header_3_font_size=”30px” header_3_line_height=”1.4em” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Need some information? A quote?<\/h3>\n

[\/et_pb_text][et_pb_contact_form use_spam_service=”on” recaptcha_list=”weneos|weneos-0″ email=”commercial@weneos.com” custom_message=”A new message has been received via the website WENEOS.COM||et_pb_line_break_holder||||et_pb_line_break_holder||Firstname : %%Firstname%%: %%Name%%: %%Email%%. %%Phone%%: %%Company%%: %%Address%%: %%Message%%: %%RGPD%%” success_message=”Thank you for your message. 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commercial@weneos.com<\/a><\/p>\n

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+33(0)3 44 24 33 29<\/p>\n

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WENEOS, 176 rue Robert Schuman, 60610 LACROIX SAINT OUEN, France<\/p>\n

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FAQ<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”_initial” header_4_font=”Inter|700|||||||” header_4_font_size=”24px” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” custom_padding=”10px|||||” header_4_font_size_tablet=”16px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

How long does it take to complete your in vitro solar tests?<\/h5>\n

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Once we have received the Information Sheet and the product in our laboratory, it takes between 1 and 3 days to carry out an in vitro sun test and send you a brief report, and between 5 and 7 days to send you the final report.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”_initial” header_4_font=”Inter|700|||||||” header_4_font_size=”24px” header_4_line_height=”1.4em” custom_margin=”||0px||false|false” custom_padding=”10px|||||” header_4_font_size_tablet=”16px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

How long does it take to complete your in vivo sun tests?<\/h5>\n

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Once the Information Sheet, the Safety Data Sheet and the product have been received by the laboratory, it takes between 1 and 3 months (depending on the schedule) for an in vivo sun test to be carried out, with a brief report and the final report being sent.<\/p>\n

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How much product should I send for a sun test?<\/h5>\n

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For in vitro testing, we need at least 1 sample of about 30 ml (30 g).<\/span>
For in vivo testing, we need at least 2 samples of around 30 ml (30 g) each.<\/span><\/p>\n

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What are the shipping times for orders?<\/h5>\n

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After order confirmation, lead times (subject to stock availability and dispatch schedule) are as follows:
– For our consumables (HD6 and SB6 substrates, Silicone finger, etc.), please allow 1 to 2 weeks.
– For our THERMASTER enclosure, please allow 1 to 2 months.
– For our SPREADMASTER robot, please allow 2 to 3 months.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Contact usNeed some information? A quote?commercial@weneos.com+33(0)3 44 24 33 29WENEOS, 176 rue Robert Schuman, 60610 LACROIX SAINT OUEN, France

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