Quality requirements
Our requirements quality to offer you the best
At WENEOS, quality is our top priority, reflected not only in our products but also through our specialized services, such as the assessment of solar protection and the design of our substrates. We ensure excellence at every stage, from the care we take in selecting our equipment and the associated calibration, through the training of our team, to the proven effectiveness of our quality management system.
ISO 9001:2015 certification
The Quality Management System of WENEOS (formerly HelioScreen) is ISO 9001:2015 certified.
This internationally recognized standard confirms our ability to consistently provide services and products that meet our customers’ needs and regulatory requirements, with a strong customer focus, the motivation and involvement of top management, the process approach and continuous improvement.
More specifically, ISO 9001:2015 certification represents an international standard dedicated to quality management systems (QMS), which applies to all organizations, whatever their type, size or the product/service they provide.
Established by the International Organization for Standardization (ISO), this standard focuses on continuous improvement and customer satisfaction by integrating a process approach and promoting the adoption of a management system based on quality management principles such as customer orientation, leadership, people involvement, process approach, improvement, evidence-based decision making, and stakeholder relationship management.
The 2015 version introduced key concepts such as organizational context, risk and opportunity management, and reinforced the importance of management and its commitment to the quality management system. Achieving this certification confirms that the organization has implemented a quality management system that enables it to continuously improve its processes, increase customer satisfaction and effectively meet regulatory and legal requirements.
FDA registration
As a contract testing laboratory for sun protection products, WENEOS (ex HelioScreen) is a registered facility with the U.S. Food Drug Administration (FDA) as required by 21 CFR Part 207.
Our registration is renewed annually and is available on the “Drug establishments current registration site”.
CIR approval
WENEOS (formerly HelioScreen) is a CIR-accredited service provider, recognized by the French Ministry of Higher Education, Research and Innovation for its R&D skills. This approval entitles customers to a research tax credit corresponding to 30% of the amounts invoiced for R&D services provided by WENEOS.
This underlines WENEOS’ expertise in conducting R&D projects, and offers its customers a significant financial advantage.
BIPEA participation
WENEOS (formerly HelioScreen) has been taking part in BIPEA interlaboratory tests for many years.
BIPEA is an international non-profit organization whose Quality Management System (QMS) meets the requirements of ISO/IEC 17043 for Proficiency Testing (PT). With over 40 years’ experience, BIPEA offers more than 130 regular inter-laboratory comparison (ILC) programs in the fields of food, the environment and cosmetics, and now has almost 2000 member laboratories worldwide.
A CIL is an external quality control, much appreciated by analysis laboratories, which enables :
- characterize materials,
- or develop and validate methods,
- to assess the analytical performance of testing laboratories.
In the field of solar testing, the first two points have already been verified using standardized methods. With regard to the last point, an interlaboratory comparison, also known as an Aptitude Test, can be specially designed to judge the analytical performance of testing laboratories.
The principle is simple: laboratories participating in CIL BIPEA receive a homogeneous sample. They analyze the results and forward them to BIPEA, which guarantees the confidentiality of participants and results. BIPEA carries out statistical processing and publishes an interlaboratory comparison report in which participating laboratories, identified by a confidential code, can check the accuracy of their results against assigned values calculated according to a robust algorithm.
This external quality assessment is therefore useful for analytical laboratories, as it enables them to :
- evaluate their analytical performance,
- demonstrate the accuracy of their analyses to their customers and principals,
- identify drifts and biases in their analytical processes.
BIPEA organizes the world’s largest interlaboratory comparisons dedicated to sunlight testing. Within the framework of laboratory quality control, participation in CILs is necessary for a worldwide improvement in the performance and harmonization of testing laboratories:
- 60 – Suncare products: SPF in vivo
- 63 – Suncare products: UVA in vivo
- 64 – Suncare products: UVA in vitro
