Privacy policy

Last updated September 12, 2024
Effective date September 12, 2024

This Privacy Policy describes the policies of WENEOS, 176 rue Robert Schuman, 60610 LACROIX SAINT OUENT, France, email: administration@weneos.com, phone: 0344243329 regarding the collection, use and disclosure of your information that we collect when you use our website https://weneos.com (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may change this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The revised policy will be effective 180 days from the date the revised policy is posted on the service and your continued access or use of the service after that time will constitute your acceptance of the revised privacy policy. We therefore recommend that you consult this page periodically.

 

1. Information we collect

We will collect and process the following personal information about you:

  1. First and last name
  2. E-mail
  3. Company
  4. Address

 

2. How we collect your information

We collect/receive information about you in the following ways:

  1. When a user fills in the registration form or otherwise submits personal information
  2. Interacts with the website
  3. From public sources

 

3. How we use your information

We will use the information we collect about you for the following purposes:

  1. Marketing/Promotion
  2. Creating a user account
  3. Testimonials
  4. Administrative information
  5. Managing customer orders
  6. Site protection
  7. Manage user account

If we wish to use your information for other purposes, we will ask for your consent and will only use your information after receiving your consent and then only for the purposes for which we grant your consent, unless we are required to do otherwise by law.

 

4. How we share your information

We will not transfer your personal information to a third party without seeking your consent, except in the limited circumstances described below:

Analytical

We require such third parties to use the personal information we transfer to them only for the purposes for which it was transferred and not to retain it any longer than is necessary to achieve that purpose.

We may also disclose your personal information in the following circumstances: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of third parties. If the Service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

 

5. Keeping your information

We will keep your personal information with us for 90 days to 2 years after user accounts become inactive or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, none of which identifies you (directly or indirectly), can be stored indefinitely.

6. Your rights

Depending on the applicable law, you may have a right to access and rectify or delete your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal data. information to another entity, withdraw any consent you have provided to us to process your data, the right to lodge a complaint with a statutory authority and any other rights that may be relevant under applicable laws. To exercise this right, please write to us at dpo@weneos.com. We will respond to your request in accordance with applicable law.

You can unsubscribe from direct marketing communications or profiling we carry out for marketing purposes by writing to us at dpo@weneos.com.

Please note that if you do not authorize us to collect or process the personal information requested or if you withdraw consent to its processing for the purposes requested, you may not be able to access or use the services for which your information was sought.

 

7. Cookies

To find out more about how we use them and your choices regarding these tracking technologies, please refer to our Cookie Policy.

8. Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of the information under our control. However, given the inherent risks, we cannot guarantee absolute security and, therefore, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

9. Third-party links and use of your information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy or other practices of third parties, including any third party operating a website or service that may be accessible via a link on the Service. We strongly advise you to consult the privacy policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party site or service.

10. Grievance / Data protection officer

If you have any questions or concerns about our handling of your information, you can send an e-mail to our complaints manager at WENEOS, 176 rue Robert Schuman, 60610 LACROIX SAINT OUENT, France, e-mail: dpo@weneos.com. We will address your concerns in accordance with applicable law.